wz ← index 2021 · university of michigan
04 University of Michigan · MI Safe Start

The COVID dashboard for Michigan.

A public-health dashboard that served state officials and 200K monthly visitors from May 2020 through April 2024 — translating CDC case definitions into a seven-icon system that anyone could read at a glance.

RoleUX / UI Design · Research
Year2020 — 2024
Reach200K monthly visitors
PartnerU-M School of Public Health
MI Safe Start Map — desktop and mobile dashboard views
Live product — MI Safe Start Map, desktop & mobile

I The problem

Two constituencies with conflicting needs converged on the same dashboard. State officials needed a secure, data-dense view to make rapid reopening decisions. The general public needed transparent, legible access to what was happening with the pandemic in their county.

II Needfinding

Officials

Interviews surfaced the need for granular data at regional and county levels and downloadable datasets to support analysis and decision-making.

Public

Public-facing research revealed concerns about data integrity and transparency, and worry around hospital capacity and availability. People didn't just want numbers — they wanted to trust them.

Six-phase risk model table
Six-phase risk framework — from Uncontrolled Growth through Post-pandemic

III Design contributions

Color iteration

Moved from the Governor's official reopening-phase colors to a calmer palette — reducing the chart's emotional intensity while preserving the information.

Seven-icon CDC case trend system

Simplified complex CDC case definitions into seven distinguishable icons with matching color scales — one glance, one state.

Seven CDC case-trend icons with color scales
The seven-icon system — from Elevated-Incidence Growth to No cases in 2 weeks

IV Outcome

Live from May 2020 through April 2024. Over 200K monthly unique visitors at peak. Covered in a Governor Whitmer press release and on Fox2 Detroit.

200K
monthly unique visitors
4 yrs
live in production (May 2020 — April 2024)
7×
CDC case-trend states, simplified into a single icon system