wz … · … · chicago, il

william
zhang.

Full-stack designer working at the seam between product and engineering. Currently leading the end-to-end bank application redesign at Capital One. Previously shipping across banking, credit cards, and strategy.

2.2M
users on the Capital One Bank Apply experience, modernized end-to-end
+$14.7M
annualized revenue from the Credit Card Homepage redesign
Selected works

On the work.

I design at the seam of product and engineering, and I use AI as a tool to make the processes between our three worlds more efficient. I study the problem to understand it deeply, use research-backed evidence to form a strategy, and help scale it to customers by delivering pixel perfection. The goal is always measurable, impactful results for the business.

Outside of work, I enjoy playing saxophone around Chicago, tinkering with SmartMirrors, and cooking.

Focus.

  • IData-driven design: balancing customer outcomes with business performance.
  • IIFluency: across product and engineering, with domain expertise in banking and credit cards.
  • IIISystem-level solutions: winning for the business, not just the screen.
  • IVAI-integrated practice: design, research, and prototyping concepts.